About

1. Introduction

Dollar Buy Sell ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services related to the exchange of United States Dollars (USD) and Bangladeshi Taka (BDT) ("Services"). By using our Services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

  • 2.1. Personal Information
    We may collect personally identifiable information that you voluntarily provide to us, including but not limited to:

    • Name
    • Email address
    • Phone number
    • Mailing address
    • Date of birth
    • Identification documents (e.g., passport, national ID)
    • Payment information (e.g., bank account details, credit card information)

  • 2.2. Non-Personal Information
    We may also collect non-personal information about your interactions with our website, such as:

    • IP address
    • Browser type
    • Operating system
    • Pages visited
    • Time and date of visits
    • Referring website

3. How We Use Your Information

We use the information we collect in various ways, including:

  • 3.1. To process transactions and facilitate currency exchanges.
  • 3.2. To verify your identity and comply with legal requirements, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
  • 3.3. To communicate with you, including sending transaction confirmations, updates, and promotional materials.
  • 3.4. To improve our website and services by analyzing user behavior and preferences.
  • 3.5. To protect our platform from fraud, unauthorized access, and other illegal activities.

4. How We Share Your Information

We may share your information with third parties in the following circumstances:

  • 4.1. Service Providers
    We may share your information with third-party service providers who assist us in operating our website, conducting our business, or providing our services, as long as those parties agree to keep this information confidential.
  • 4.2. Legal Requirements
    We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process, or to comply with regulatory requirements.
  • 4.3. Business Transfers
    In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

5. Data Security

We take the security of your personal information seriously and use a variety of security measures to protect it. These include encryption, secure server hosting, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

  • 6.1. We use cookies and similar tracking technologies to track the activity on our website and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier.
  • 6.2. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

7. Your Rights and Choices

  • 7.1. Access and Update
    You have the right to access and update your personal information at any time by logging into your account or contacting us directly.
  • 7.2. Data Portability
    You have the right to request a copy of the information we hold about you in a structured, machine-readable format.
  • 7.3. Right to Erasure
    You may request that we delete your personal information, subject to certain exceptions such as compliance with legal obligations.
  • 7.4. Opt-Out
    You may opt out of receiving promotional communications from us by following the unsubscribe instructions provided in those communications.

8. International Data Transfers

Your information, including personal data, may be transferred to and maintained on servers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By using our Services, you consent to such transfers.

9. Children’s Privacy

Our Services are not intended for use by anyone under the age of 18. We do not knowingly collect personally identifiable information from individuals under 18. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.