Terms of service


1. Introduction

Welcome to Dollar Buy Sell. These Terms of Service ("Terms") govern your use of our website and services related to the exchange of United States Dollars (USD) and Bangladeshi Taka (BDT) ("Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please refrain from using our Services.

2. Eligibility

You must be at least 18 years old to use our Services. By using our Services, you represent and warrant that you have the legal capacity to enter into a binding contract and that you are not barred from receiving Services under the laws of any applicable jurisdiction.

3. Account Registration

  • 3.1. To use certain features of our Services, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
  • 3.2. You are responsible for safeguarding your account credentials and for any activities or actions under your account, whether you have authorized such activities or actions. You agree to notify us immediately of any unauthorized use of your account.

4. Currency Exchange

  • 4.1. Our platform allows you to exchange USD and BDT. The exchange rate displayed at the time of your transaction will apply.
  • 4.2. We reserve the right to refuse or cancel any exchange requests if we suspect fraudulent activity or if the transaction violates these Terms or applicable laws.
  • 4.3. All transactions are final once completed. We do not provide refunds or exchanges unless required by law.

5. Fees and Charges

  • 5.1. We charge a transaction fee for currency exchanges, which will be clearly displayed before you complete your transaction.
  • 5.2. You are responsible for any additional charges that may be imposed by your bank or payment provider.

6. Payment Methods

  • 6.1. We accept various payment methods, including bank transfers and digital wallets. You agree to use a valid payment method and authorize us to charge the applicable fees.
  • 6.2. Payment processing times may vary depending on the method chosen. We are not responsible for delays caused by third-party payment processors.

7. Security

  • 7.1. We prioritize the security of your personal and financial information. Our platform uses encryption and other security measures to protect your data.
  • 7.2. You agree not to engage in any activities that could compromise the security of our platform, including but not limited to hacking, phishing, or unauthorized access.

8. Compliance with Laws

  • 8.1. You agree to comply with all applicable laws and regulations related to currency exchange, anti-money laundering (AML), and counter-terrorism financing (CTF).
  • 8.2. We may request additional information or documentation from you to comply with our legal obligations. Failure to provide such information may result in the suspension or termination of your account.

9. Limitation of Liability

  • 9.1. To the maximum extent permitted by law, Dollar Buy Sell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill, arising out of or related to your use of our Services.
  • 9.2. Our liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid to us for the specific transaction that gave rise to the claim.

10. Termination

  • 10.1. We reserve the right to suspend or terminate your account and access to our Services at any time, with or without cause, and with or without notice.
  • 10.2. Upon termination, your right to use our Services will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

11. Changes to These Terms

  • 11.1. We may update these Terms from time to time. Any changes will be effective immediately upon posting the updated Terms on our website.
  • 11.2. Your continued use of our Services after the changes are posted constitutes your acceptance of the updated Terms.